***You MUST supply own equipment such as: a laptop or desktop
with an Intel i5, AMD Ryzen 5 processor or better, minimum 4GB RAM,
and Minimum 64 GB Hard Drive storage free, your internet must be 20
download and 5 upload or higher*YOU WILL HAVE TO PROVIDE PROOF OF
+ Call center supporting California unemployment.
+ Determines requirements by working with customers.
+ Answers inquiries by clarifying desired information by
researching, locating, and providing information.
+ Resolves problems by clarifying issues, researching and
exploring answers and alternative solutions, implementing
solutions, and escalating unresolved problems.
+ Fulfills requests by clarifying desired information;
completing transactions, and forwarding requests.
+ Maintains call center database by entering information.
+ Keeps equipment operational by following established
procedures, and reporting malfunctions.
Customer service, Csr, Customer support, Inbound call, Call
center, outbound calls
**Additional Skills & Qualifications:**
-Inbound and outbound calls -Following up on 1099 form questions
-Answering peoples questions about unemployment Excellent verbal
communication skills Excellent customer service skill Telephone
skills Friendly and pleasant manner Data entry skills
**Standard Hours: Monday-Friday 8-5pm**
We know that a company's success starts with its employees. We
also know that an individual's success starts with the right career
opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
The company is an equal opportunity employer and will consider
all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.#LI-Remote