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Customer Advocacy Specialist

Company: Power School
Location: Folsom
Posted on: June 1, 2021

Job Description:

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PowerSchool's Marketing Customer Advocacy Specialist is an important member of the PowerSchool Marketing Department. The successful candidate will join the PowerSchool Marketing Department and support the team on its Customer Advocacy initiatives. Their support will range from working directly with customers to highlight their success in written materials and at events, identifying additional opportunities to highlight customers, supporting the coordination of references, and reporting and analyzing information to help influence the team's strategies.


  • Support PowerSchool's marketing advocacy community growth, annual customer awards program, events, references program, and customer councils.
  • Support the integration of the customer advocacy team's work into marketing campaigns and work with shared marketing services and functional teams to execute plans.
  • Report and analyze data to help influence strategy.
  • Attend and actively attend weekly team meetings.


  • Bachelor's degree in Communications, Marketing or related field.
  • A basic understanding of SaaS (software-as-a-service) and cloud software provider.
  • Understanding of the education industry and education technology, preferred.
  • Ability to learn quickly.
  • Strong attention to detail required.
  • Excellent written and verbal communication skills.
  • Experience with MS Office.
  • Ability to work remotely.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing


Keywords: Power School, Folsom , Customer Advocacy Specialist, Other , Folsom, California

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