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Front Desk Associate

Company: Crunch Norcal LLC
Location: Folsom
Posted on: May 31, 2021

Job Description:

Reports to:

  • General Manager and Front Desk Lead


Requirements:

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills


Special Skills:

  • Strong customer service skills


Responsibilities:

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, hydro massage etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties

Keywords: Crunch Norcal LLC, Folsom , Front Desk Associate, Other , Folsom, California

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